Done Right Roofing ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (the "Site").

1. Information We Collect

We collect information that you voluntarily provide when using our Site, including:

• Personal Information: Name, email address, phone number, and any details you provide when contacting us or requesting services.

• Automated Information: IP address, browser type, device information, and browsing activity collected through cookies and analytics tools.

2. How We Use Your Information

We use the collected information to:

• Respond to inquiries and provide requested services

• Improve our website, services, and customer experience

• Send updates, promotions, or service-related communications (you may opt out at any time)

• Ensure security and prevent fraudulent activities

3. Sharing Your Information

We do not sell, trade, or rent your personal information. However, we may share it with:

• Service providers who assist in website functionality, payment processing, or business operations

• Legal authorities if required by law or to protect our rights and customers

• Business partners when necessary to fulfill service requests

4. Cookies & Tracking Technologies

Our Site may use cookies, tracking pixels, and analytics tools to enhance user experience and gather data on website performance. You can manage cookie preferences through your browser settings.

5. Data Security

We take reasonable measures to safeguard your information against unauthorized access, alteration, or disclosure. However, no online transmission is 100% secure.

• SMS Communications

  • By providing your phone number and opting in through our website forms, service requests, or direct communication, you consent to receive SMS messages from Done Right Roofing related to appointment scheduling, service updates, project estimates, billing, and general customer support. Message frequency may vary depending on your service activity. Message and data rates of your service provider may apply.

  • You can opt out of receiving SMS messages at any time by replying STOP to any message. For help, reply HELP or contact us directly via website contact form submission. We do not share or sell your mobile number or information with third parties. Your information is used solely for communication related to the services you request.

6. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

7. Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including access, correction, or deletion. To exercise these rights, contact us via website form submission.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

For questions about this Privacy Policy, please contact us via Form Submission on our website.